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Terms and Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

By accessing or using this website (“Site”), you agree to be bound by the following Terms and Conditions. If you do not agree, please discontinue use of this Site.

1. No Therapeutic Relationship

Use of this Site does not establish a therapist-client relationship.

A therapeutic relationship is formed only after:

  • An initial consultation has occurred,

  • Informed consent documents have been signed, and

  • Services have been formally agreed upon.

Submitting a contact form, scheduling an appointment, subscribing to a newsletter, or purchasing a digital product does not create a therapeutic relationship.

2. Not Medical or Crisis Advice

All content provided on this Site, including blog posts, downloads, courses, and other materials, is for informational and educational purposes only and is not a substitute for professional mental health treatment, diagnosis, or medical advice.

If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room. You may also call or text 988 within the United States.

3. Electronic Records, Scheduling & Communication

This practice uses Sessions Health, a HIPAA-compliant electronic health record system, for secure messaging, documentation, scheduling, and payment processing.

By using the online scheduling system or secure portal, you acknowledge:

  • Appointment times are not guaranteed until confirmed.

  • Electronic communications carry inherent security risks.

  • The portal is not appropriate for emergency communications.

4. Payment & Financial Responsibility

Prepayment for Scheduled Sessions

Certain appointments may require payment at the time of scheduling in order to reserve the appointment time.

By submitting payment information, you authorize charges for agreed-upon services and confirm that billing information provided is accurate.

If using insurance, you remain financially responsible for copays, deductibles, coinsurance, denied claims, or non-covered services.

5. Cancellation, Rescheduling & No-Show Policy

Appointment times are reserved specifically for you.

Clients must cancel or reschedule at least 48 hours prior to the scheduled appointment date and start time.

Example:
If your appointment is Wednesday at 11:00 AM, cancellation or rescheduling must occur no later than Monday at 10:59 AM to avoid a fee.

Late cancellations, late rescheduling requests, and no-shows will incur a $70 fee, which will be charged to the payment method on file.

Annual Courtesy Waiver

Each client is allowed one (1) courtesy waiver per calendar year to excuse one late cancellation, late reschedule, or no-show.

After the waiver has been used, subsequent late cancellations, late reschedules, or no-shows will result in the $70 fee being charged.

6. Prepaid Session Bundles

Session bundles may be offered at a discounted rate.

If a late cancellation, late reschedule, or no-show occurs:

  • The $70 fee will be charged to the payment method on file.

  • If the payment method declines, one session from the bundle will be applied toward the missed appointment.

Because bundled sessions are discounted, no partial credits or price adjustments will be provided.

Example: A two-session bundle purchased for $180 ($90 per session instead of the standard $110 rate) will result in one session being forfeited if applied toward a missed appointment. No additional credit will be issued.

7. Digital Products

This Site may offer digital products including courses, guides, downloads, or other educational materials.

All digital products are:

  • For personal, non-commercial use only

  • Not therapy

  • Not individualized clinical treatment

You may not copy, distribute, reproduce, modify, resell, or share digital products without written permission.

Refund Policy:
[Insert your chosen policy, e.g., “Due to the digital nature of products, all sales are final.”]

8. Intellectual Property

All content on this Site — including text, graphics, branding, downloads, and blog materials — is the intellectual property of this practice unless otherwise noted.

Unauthorized use, reproduction, or distribution is prohibited.

9. Blog & Newsletter Subscriptions

By subscribing to the blog or newsletter, you agree to provide accurate contact information.

You may unsubscribe at any time.

Subscription does not establish a therapeutic relationship.

10. Third-Party Links

This Site may contain links to third-party websites. This practice is not responsible for the content, accuracy, or privacy practices of external sites.

11. Disclaimer of Warranties

This Site is provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

We do not guarantee that:

  • The Site will be uninterrupted or error-free

  • Content will be free from inaccuracies

  • Technical defects will be corrected immediately

12. Limitation of Liability

To the fullest extent permitted under Georgia law, this practice shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

  • Use of this Site

  • Reliance on information provided

  • Technical failures

  • Temporary unavailability

Use of this Site is at your own risk.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Georgia.

Any disputes arising from use of this Site shall be resolved in the appropriate courts located within the State of Georgia.

14. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of the Site constitutes acceptance of any modifications.

15. Contact Information

[Practice Name]
[Business Address]
[Email Address]
[Phone Number