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HIPAA Notice of Privacy Practices

Light & Ebony Counseling LLC
Cetara Davis, Licensed Professional Counselor (LPC)

Effective Date: 05/05/2026

Light & Ebony Counseling LLC is committed to protecting the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

This notice describes how your medical information may be used and disclosed, and how you can access that information.

Electronic Health Records

We use a secure, HIPAA-compliant electronic health record system, Sessions Health, for documentation, scheduling, billing, secure messaging, and storage of clinical records.

Information submitted through the secure client portal, intake forms, and scheduling system within Sessions Health is encrypted and maintained in accordance with HIPAA security standards.

THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Your Rights

You have the right to:

  • Get a copy of your medical and billing records

  • Request corrections to your medical record

  • Request confidential communication

  • Request limits on what information is shared

  • Get a list of those with whom we’ve shared your information

  • Get a copy of this privacy notice

  • Choose someone to act for you

  • File a complaint if you believe your privacy rights have been violated

Your Choices

You have some choices in the way that we use and share your information. You may request limitations or restrictions on certain uses and disclosures, though we are not always required to agree to those requests.

Our Uses and Disclosures

We typically use or share your health information in the following ways:

1. Treatment

We use your health information to provide, coordinate, and manage your care.

2. Payment

We use your information to bill and receive payment for services provided.

3. Health Care Operations

We may use your information to run our practice, improve services, and maintain records.

Telehealth & Electronic Communication

Light & Ebony Counseling LLC provides services exclusively through telehealth.

Sessions are conducted through Sessions Health, a HIPAA-compliant platform used for communication, scheduling, documentation, and client records.

Clients may also communicate with the practice via email at support@lightebonycounseling.com. While efforts are made to protect your information, email communication may carry some level of risk to confidentiality.

Technology & Privacy Risks

While reasonable safeguards are used to protect your information, the use of technology in telehealth services carries inherent risks, including potential unauthorized access or breaches.

By participating in telehealth services, you acknowledge and accept these risks.

Clients are responsible for:

  • Ensuring they are in a private, secure location during sessions

  • Protecting their personal devices, passwords, and login credentials

  • Securing access to their email and client portal accounts

Appointment Reminders

The practice may send appointment reminders via text, email, or through the client portal. These communications are intended to support continuity of care.

How We May Share Information Without Your Written Permission

We may share your information without your written consent in the following situations:

  • In cases of suspected abuse, neglect, or domestic violence

  • For health oversight activities

  • In response to court orders or legal proceedings

  • Suspected abuse or neglect of a child, elder, or dependent adult

  • Risk of serious harm to yourself or others

  • Court orders, subpoenas, or other lawful legal processes

  • Public health reporting requirements

  • Compliance with applicable federal, state, or local laws

Employee Assistance Programs (EAPs)

In cases where services are funded through third-party programs such as Employee Assistance Programs (EAPs), limited information may be shared as necessary to verify services and process payment.

Other uses and disclosures of your health information will be made only with your written authorization, which you may revoke at any time.

Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your protected health information

  • Notify you promptly if a breach occurs that may compromise your information

  • Follow the duties and privacy practices described in this notice

Changes to This Notice

We reserve the right to change this notice at any time. Updated versions will be available upon request and may be posted on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Light & Ebony Counseling LLC
Email: support@lightebonycounseling.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

You will not be penalized for filing a complaint.